Frequently Asked Questions

Have a question? We have an answer.

IMPORTANT! A photo identification (Driver’s License, Passport) will need to be presented when checking in for your water sports activities. This identification will need to match the name on the Internet order. Please bring the credit card that you used on the internet to book your activities when checking in with Aries Water Sports.

There are 2 locations – Medano Beach (between Tabasco’s Restaurant and Villa Del Arco hotel) and the Marina (Booth B5).
The Marina location is open at 9 am for glass-bottom boat tours and parasailing.
The Beach location is open at 10 am for all activities.
There are no lockers available at either location. Your valuables will be watched closely by reliable Aries Water Sports staff.
There is a $1 USD per person charge to use the Marina location.
If you are having difficulty reaching our Cabo office via telephone, it could be due to your cellular plan. You can text or use What’s App to communicate with the Cabo office. Calling or texting the U.S. number (303) 808-7333 is also available.

Still have a question or need additional help? Then please give us a call or use the contact form below. We look forward to speaking with you.